Killing Trust

One afternoon when I was in the third grade, a scrappy-looking adult walked into my class and spoke with the teacher. He immediately left the class and stood outside the classroom door.

My teacher announced that I was going home early and was excused from my homework. No explanations were given, but I was happy and the other kids were jealous.

I walked out of that classroom with a smile on my face and a bounce in my step. When I got to the scrappy guy, he put his hand on my shoulder and told me he was a taxi driver and my mother had sent him to pick me up for a special afternoon. (This was Staten Island in the late 1960's and my mother knew everyone).

So, feeling very special, I got in the car.

My teacher seemed happy for me, the taxi guy was happy for me, and I was getting very excited about what my mother may have had in store.

I didn't know it yet, but so far that day I had been deceived twice.

When we were driving past my house, the driver said that my mother was going to meet me someplace else.

This will sound silly, but I had never played miniature golf, and I convinced myself that she was meeting me at the miniature golf course. Why else would my mother plan this so I didn't have any books to carry?

Well, 20 minutes after we passed my house I wasn't playing miniature golf. Instead, a dentist was telling me that he would be gentle and wouldn't do anything that afternoon that would hurt me.

2 hours later, I was still in the dentist's chair, my novocaine was worn off, the dentist was mad at me for crying and threatening to leave my teeth without fillings, and I'm pretty sure that I have never been in as much physical pain as I was that afternoon.

Altogether, I was deceived 5 times that day by smiling people saying nice things and doing something else.

The result: I still don't trust dentists, I take Ubers but I don't like it, and it took a long time before I trusted my mother again.

This same thing can happen when you're negotiating, but it's often inadvertent.

Check out “Critical Trust Mistake” in the video section to make sure this doesn’t happen to you!!

https://www.transformationenablement.com/videos/v/klljl94fjpwgjwthx2sdda5ff4tegp

Ed Hansen

Founder, Transformation Enablement LLC

https://www.linkedin.com/in/ehansen1/
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